Technical Service Representative- Telco Account
Qualifications:
- Age: Minimum of 18 years old
- Education: High school graduate (old curriculum)/senior high school graduate (new curriculum)
- Communication Skills: Above Average English communication skills
- Technical Skills: Proficient in navigating multiple computer systems
- Typing Speed: Typing speed of 25 - 30 words per minute
Why Choose Us:
- Dynamic Environment: Join a team that values your skills and offers opportunities for growth.
- Cutting-edge Industry: Contribute to the telecommunications sector, a cornerstone of modern communication.
- Collaborative Culture: Work alongside motivated professionals who foster teamwork and innovation.
Responsibilities:
- Address customer inquiries and concerns regarding telecommunications services.
- Provide accurate and up-to-date information on available plans, products, and promotions.
- Assist in resolving technical issues and guiding customers through troubleshooting procedures.
- Process transactions, payments, and service requests accurately and efficiently.
- Maintain detailed and organized records of customer interactions and transactions.
- Stay informed about industry trends, service updates, and technology advancements.
- Continuously enhance your product knowledge and communication skills through training.
Elevate Telecommunications:
Ready to join an impactful team that bridges communication gaps? Apply now to become a Telco Account Representative. Your dedication and expertise will play a pivotal role in enhancing customer experiences and shaping the future of telecommunications.
Job Type: Full-time
Salary: Php25,000.00 - Php27,000.00 per month
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Davao City: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Technical Support Representative: 1 year (Preferred)
Language:
- English (Required)
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