Counter Sales [South Africa]


 Matric
Post Matric qualification in warehousing or stock control (NQF5) will secure
MS Office Proficiency in Outlook, Word and Excel.
Attend to customer orders, generate quotes, generate invoices

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Attend to customer queries
Follow up on back orders
Identify correct part according to customers needs
Ensures that the correct information (part, price and lead time) is quoted to the customer
Follows up on outstanding quotations
Enters rejection result for quotations lost
Processes sales orders and invoices
Running daily back-order reports and ensuring efficient dispatch of available parts
WIP management for own orders
Ensures accurate machine details are processed for component claims and service jobs
Ensures that each order processed has all the relevant required documents (Customer RFQ, Acknowledgement of Order, Signed Delivery Note & Invoice)
Keeping customers up to date with ETA changes
Transfers stock between branches through replenishment orders
Maintains critical stock for breakdowns and services as well as daily orders
Performs monthly standby for both EMT and MIN
Assists field service and workshop with the booking out of parts
Liaises with accounts and various departmental managers regarding parts and related issues

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