AREA SUPERVISOR PROCESS OPS AND MAINT [Canada]


 
Amendment #1
08/28/2023
end date extended.
Job ID: 38586
    Job Category: Operations & Maintenance
    Division & Section: Toronto Water, TW Wastewater Treatment
    Work Location: Highland Creek Treatment Plant, 51 Beechgrove Drive, Toronto
    Job Type & Duration: Full-time, Permanent Vacancies
    Salary: $101,900 - $131,222
    Shift Information: 40 hours per week
    Affiliation: Non-Union
    Number of Positions Open: 2
    Posting Period: 23-Aug-2023 to 13-Sep-2023

Major Responsibilities:

As a member of the Facility Management Team, the Area Supervisor Process Operations & Maintenance is fully accountable for ensuring compliance with all applicable legislation, specifically the Ministry of the Environment, Conservation and Parks and Ministry of Labour. In addition, the incumbent is responsible for leading the work area staff in achieving specified performance objectives related to processes and maintenance activities and seeking out long term performance improvements.

  • A strong team player that contributes towards the overall performance objectives of the facility and other initiatives undertaken by the section/division.
  • Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others
  • Implements detailed plans and recommends policies/procedures regarding program specific requirements
  • Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary
  • Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
  • Supervises assigned staff within a designated Work Area and ensures compliance with all applicable legislation such as, Ontario Water Resources Act (OWRA), Environmental Protection Act (EPA), Safe Drinking Water Act (SDWA), Clean Water Act (CWA), Occupational Health and Safety Act (OHSA) and other relevant codes and regulations
  • Oversees and is responsible for the overall performance, compliance and continuous improvement of the assigned operations and maintenance of a Work Area within a major water or wastewater unit
  • Oversees and is responsible for the overall performance of all shifts within the Work Area
  • Supervises and coordinates the activities of the Work Area Staff in investigating and implementing corrective action as required and responding to emergency situations that may arise while minimizing the impact on both Staff and service delivery
  • Monitors and evaluates staff performance and provides instruction and direction as required
  • Maintains knowledge/experience in the workings of various types of specialized equipment and processes within the Work Area
  • Ensures optimal utilization of management and technological systems by Work Area Staff and other Toronto Water Staff or Contractors (e.g. Work Management System, Laboratory Information Management System, Process Control System, eOPS, eDOCs, etc)
  • Reviews information captured in the management and technological systems and other sources in order to improve operational performance by setting standards, and goals to meet objectives
  • Demonstrates and promotes behaviours/values, including mutual respect, open communication, trust and conflict resolution
  • Supervises, motivates and trains the unit’s staff, ensures effective teamwork, high level of work quality and overall organizational performance, promotes continuous learning and encourages innovation in others
  • Effectively handles day to day labour relations matters, including adherence to the Collective Agreement and handling of grievances and the imposition of discipline as required
  • Participates in the design, selection, implementation and utilization of performance measures for the Work Area
  • Leads and supervises scheduling of work in the Work Area to ensure optimum delivery of services
  • Participates as a member of divisional/sectional teams in continuous improvement activities including technological and management processes and systems
  • Maintains required records in accordance with the City’s Policies and Procedures and to ensure compliance with applicable legislation
  • Liaises with other Work Areas, contractors and consulting engineers and support services
  • Oversees, monitors and is responsible for overall budgeting and purchasing of materials and equipment required for the ongoing operations and maintenance of the Work Area and links this with the overall facility budget
  • Investigates and initiates appropriate action on complaints or concerns
  • Liaises with the public on issues related to complaints, inquiries, and education
  • Identifies project work and initiates the requisition of appropriate resources and ensures integration of same into the Capital Planning process and Operational Budget Process

Key Qualifications:

  • Extensive supervisory experience in the processes, procedures and equipment used in an advanced large scale treatment/production/industrial facility and/or environment including knowledge required to operate and maintain such a facility.
  • Possession of a valid and appropriate written Ministry of the Environment, Conservation and Parks (MECP) License equal to Class 4; or, the ability to obtain the appropriate license based on relevant technical educational background; or a valid Ontario license as an Industrial Mechanical Millwright, or Electrician; or completed post-secondary education in science/engineering or equivalent education with suitable experience.
  • Extensive experience in planning, scheduling and coordinating work activities.
  • Experience in leading, coaching, training, and mentoring staff and providing clear work direction.
  • Extensive supervisory experience working in a unionized environment and holding people accountable.
  • Possession of and the ability to maintain a valid, Province of Ontario Class "G" license and qualify for the City's drivers' permit.
  • Extensive knowledge and understanding of applicable legislation such as, Ontario Water Resources Act, Environmental Protection Act, Safe Drinking Water Act, Clean Water Act, Occupational Health and Safety Act and other relevant codes and regulations governing Water and Wastewater Operations in the Province of Ontario.
  • Ability to effectively utilize a computer and various software applications including MS Office (Outlook, Word, Excel) along with Supervisory Control and Data Acquisition (SCADA), Computerized Maintenance Management System (CMMS) and database programs.
  • Effective decision maker with a track record demonstrating innovation and results oriented leadership, and the ability to promote and foster teamwork.
  • Ability to lead effective unionized teams using negotiation and conflict resolution skills, and develop collaborative internal and external business relationships.
  • Ability to manage, supervise, motivate and train staff, ensuring effective teamwork, while promoting organizational performance and continuous improvement, encourages innovation in others.
  • Ability to handle employee and labour relations issues.
  • Excellent report writing, communication (oral and written), presentation and interpersonal skills to deal effectively throughout all levels of the organization including political representatives, consultants, contractors and the public.
  • May be required to work shifts and be available for standby/callout and work overtime.
  • Direct experience in the management and/or operations/maintenance of large water or wastewater treatment facility would be considered an asset.
  • Direct experience in the management and or operations/maintenance of large water or wastewater treatment/distribution system would be considered an asset.

Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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