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Service Stars (Waitress / Waiter)
The most-loved Polish restaurant brand in London – Mamuśka! Polish Kitchen and Bar – is looking to regain it’s reputation for exceptionally friendly, fun, fast and FANTASTIC service.
Are you ready to embrace old-school hospitality where we hustle, smile and bend over backwards to give an amazing brand experience?
Known as much for our big portions of high-quality Polish food as we are known for great low prices, Mamuśka! has already hit new heights as the anchor tenant of the very hip Leake Street Arches development in Southbank Waterloo.
Our massive open-air mezzanine, The Platform, is designed to work as a bar, private party space and over-flow for tour groups, but with massive steel beams and concrete overhead, it feels like we have taken over a shipyard! The main 130-seat Old Arch dining area downstairs in the Victorian-era railway is overlooked by the Gantry Walk on The Bunker, a steel-clad structure at the far end of the restaurant so that our special patrons can enjoy a birds-eye view of all the action.
Service Stars set the tone of fun professionalism, casual efficiency and wacky dependability that will keep customers returning and service charge flowing in into your teammates pockets.
We are looking for people who are truly excited about Polish food, drink and culture and are ready to teach and share that love with new and returning customers alike. Wall flowers and people who don’t like speaking to people are very welcome as guests, but need not apply to work here!
It is hard work to make casual dining look this cool and relaxed. But if hard work and cool environments stimulate you, this is a brilliant place to earn cash to put yourself though school, to start a career in hospitality or to advance quickly into a management position in exchange for your input, ideas and leadership.
Service Stars take turns handling everything in the front of house:
- Greeting and Helping Customers
- Guiding guests through the menu and SELLING (not just taking orders)
- Pouring Drinks and Keeping the bar stocked
- Clearing tables and keeping the restaurant clean
- Working with the kitchen to get the orders out
- Co-ordinating the Delivery Service
- Choosing the music and video entertainment
- Posting to Social Media … and so much more!
The benefits of working at Mamuśka! include a contributory pension, free staff duty meals and discounts when off duty, tips shared out with teammates, free uniform, training, continual professional development (CPD) and more.
We look forward to hearing from fun lovers of all things Polish to come join our amazing team!
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