About this opportunity!
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
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Position Purpose
A 2nd line person has to support and fixe all BUSINESS AS USUAL related issues in complex enterprise systems, based on handover (training & documentation) from Tech Delivery teams. This would require a very good level of understanding and experience of AD, MS/Linux servers, networking & storage, which would be assumed knowledge. They should understand how we use certain technologies, follow the guidelines & be able to resolve issues quickly or collate precise information for escalation to 3rd line. They should take ownership of issues through to resolution and communicate to the customer.
What you will do
- System patching and upgrades
- System expansion such as additional servers, more storage, new GPO’s, etc
- Identification of improvements & either implementing if deemed as normal BUSINESS AS USUAL or initiating a project task with concise requirements
Technical/Soft Skills:
- Substantial experience of implementing, supporting and fix complex enterprise-level Microsoft and Linux-based systems in a fast-paced commercial environment, with the ability to resolve issues or escalate in a concise manner
- Substantial experience of providing 2nd-3rd line operational support in a 24x7 Environment
- Substantial experience in supporting VMware environments
- In-depth knowledge of standard Linux tools & scripting languages (Ruby, Bash, Perl, Python)
- Detailed knowledge of Microsoft AD, GPO, Windows Server operating systems and core infrastructure components (file servers, DFS, data migration, PowerShell)
- Substantial experience in systems automation, configuration management, automated server builds, and monitoring tools. Specifically Puppet and Foreman
- Experience supporting and administering Citrix environments
- Experience of configuring and maintaining a range of common server applications, including Apache, Samba, Tomcat, JBoss, IIS, MS SQL, Sharepoint, etc
- Understanding of IP networking and common protocols such as FTP, HTTP and SSH, and understanding of network security practices including the use of VPNs, ACLs and firewalls
- Rigorous and focused approach to documentation, and knowledge transfer.
- Knowledge &/or experience of SAN technologies; StorNext, iSCSI and Fibre Channel
- Knowledge of the Redhat Katello stack including Pulp repository management.
- Knowledge &/or experience of using Amazon Web Services, OpenStack etc
- Experience as Senior Management liaison and presenting information ofa sophisticated technical nature to a variety of audiences
- Experience in Client liaison, including acting as a Technical representative in meetings with a Client’s technical and non-technical staff
- Some knowledge of project work and methodologies, ideally gained through involvement in sophisticated high profile projects in the broadcast sector
- Ability to process and present sophisticated system information in a clear and concise fashion for escalation to senior teams for prompt issue resolution.
We offer you competitive benefits:
- 25 vacation days/year;
- Medical & life insurance;
- Career plan mentoring;
- Driven referral bonuses for recommending your friends to work at Ericsson;
- Work From Home & Flexible Working Hours;
- Flexible benefits from your favorite brands available on the flexible benefits portal;
- Gym subscription (available in flex benefits together with a series of other options);
- Internal learning platform to develop your knowledge, skills, and proficiencies & curated external content - articles, videos, courses, podcasts, and books from external libraries such as Skillsoft, Pluralsight, Big Think, EdX, TED Talks, Khan Academy,
- YouTube, and the open web itself (learning platform mobile-enabled);
- In the case of travel, daily allowance, transport, and accommodation will be paid by the company;
- Part of an active community via Brand Ambassadors, CSR Activities, Sports Teams.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
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Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Romania (RO) || Romania : Bucharest : Bucharest || Romania : Timisoara : Timisoara
Req ID: 724642
